DA54 Aero Road Bike
Return Policy
All of our bikes are carefully inspected before shipping, but if your order arrives defective or damaged, you have 14 days from delivery to let us know. We’ll cover the return shipping and arrange a replacement or full refund.
If you’re returning an item for reasons other than defects (such as a change of mind or preference), you have up to 30 days from delivery to return it. In these cases, shipping costs will be your responsibility, and the item must be in its original condition and packaging.
To start a return, simply email us at info@eightvelo.com and our team will guide you through the process.
View our full Return Policy for more details.
Shipping Policy
We proudly offer complimentary free shipping on every order.
Because our bikes are large, carefully packaged items that require specialized handling, delivery typically takes between 14–30 days depending on your location. This allows us to ensure your bike arrives safely and in perfect condition.
For certain models, your bike may be crafted specifically for your order. When this happens, production may take a little longer so our team can ensure everything meets our quality standards. In these cases, total delivery time can be up to 60 days, and our team will keep you updated throughout the process.
Our goal is simple: deliver a high-quality bike that’s worth the wait.
If you have any questions about your order or delivery timeline, our support team is always happy to help.